The Repair Order Invoice - Don't leave the
dealership without one.
When you return to the dealership
to pick up your vehicle after warranty repairs are completed,
the single most important document for your file is the Repair
Order Invoice. This is the copy that shows
not only your complaint, but also what the dealer DID
relative to your complaint. This is the legal document your
attorney uses in the California Lemon Law claim process to prove
the details and verification of your repair visit(s).
Review
this document before signing it or taking your vehicle!
If the dealer says "we will mail it to you" or
"we aren’t done closing it out yet", then you should
consider simply and politely saying "I’ll wait".
If you leave without it, you may never get one, and this
is your only record of the completed warranty
repair visit! Be extra aware of this on the
3rd or 4th repair visit for the same
complaint.
Our
California Lemon Law predicates itself on "repair
attempts". Each invoice generated is legally admissible as
a "repair attempt" under our California Lemon Law if
the repair takes place at a factory authorized dealer in the
state of California. |
